batpk Privacy Policy

Last updated: June 2026  |  Effective immediately upon account registration or continued use of the batpk platform.

1. Introduction

This Privacy Policy ("Policy") is published by batpk ("batpk", "we", "us", "our"), the operator of the online gambling platform accessible at batpk.net. This Policy describes how batpk collects, uses, discloses, and safeguards personal data provided by users ("you", "Player") when you register for an account, make transactions, use games, or otherwise interact with the batpk platform.

By creating a batpk account or continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data as described herein. If you do not agree with this Policy, you should not use the batpk platform.

2. Data We Collect

batpk collects personal data in the following categories:

• Identity Data: Full name, date of birth, nationality, and copies of government-issued identification documents (e.g., CNIC, passport) provided during KYC verification;
• Contact Data: Email address and Pakistani mobile number used for account registration and communications;
• Financial Data: Payment method details including JazzCash wallet numbers, Easypaisa wallet numbers, bank account details (IBAN, bank name), and transaction history in PKR;
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and access logs;
• Usage Data: Game history, betting history, session duration, pages visited, and features used on the batpk platform;
• Communications Data: Records of correspondence with batpk customer support, including chat logs and email exchanges;
• Responsible Gaming Data: Deposit limits, self-exclusion status, and any responsible gaming preferences you have set on your account.

3. How We Collect Your Data

batpk collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawal requests, or contacting our support team;
• Automated collection: Technical and usage data collected automatically through cookies, log files, and platform analytics when you access and navigate batpk.net;
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from risk management partners, and payment confirmation data from payment processors such as JazzCash and Easypaisa.

4. How We Use Your Data

batpk processes your personal data for the following purposes:

• To create and manage your batpk account and verify your identity in accordance with our KYC obligations;
• To process deposits and withdrawals in PKR via JazzCash, Easypaisa, bank transfer, and other supported payment methods;
• To provide customer support and respond to enquiries submitted to [email protected];
• To detect, prevent, and investigate fraud, money laundering, and other prohibited activities;
• To personalise your experience on batpk, including game recommendations and promotional offers relevant to your activity;
• To send you transactional communications (e.g., deposit confirmations, withdrawal notifications) and, where you have consented, promotional communications about batpk offers;
• To administer responsible gaming tools, including enforcing deposit limits and self-exclusion requests;
• To comply with applicable legal and regulatory obligations;
• To improve the performance, security, and features of the batpk platform through analysis of aggregated usage data.

5. Legal Basis for Processing

batpk processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the batpk Terms and Conditions, including account management, game provision, and payment processing;
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and platform improvement where these interests are not overridden by your privacy rights;
• Consent: Processing for optional marketing communications, where you have provided specific consent. You may withdraw consent at any time by contacting [email protected].

6. Sharing Your Data

batpk does not sell your personal data to third parties. batpk may share your data with the following categories of recipients where necessary:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard, and other payment providers — solely to process your transactions;
• KYC and fraud prevention providers: Third-party identity verification and risk management services used to verify your identity and detect fraudulent activity;
• Technology providers: Cloud hosting, analytics, and platform infrastructure providers operating under data processing agreements with batpk;
• Regulatory and law enforcement authorities: Where batpk is required to disclose data by applicable law, court order, or regulatory instruction.

All third-party service providers are required to handle your data in accordance with applicable data protection standards and are prohibited from using your data for any purpose other than the specific service they provide to batpk.

7. Data Retention

batpk retains personal data for as long as necessary to fulfil the purposes described in this Policy, and in any event for a minimum period of five (5) years following account closure to comply with anti-money laundering and financial record-keeping obligations. After the applicable retention period, data is securely deleted or anonymised.

Usage data and game history may be retained in aggregated, anonymised form for longer periods for platform analytics purposes. Anonymised data cannot be linked back to any individual player.

8. Cookies and Tracking Technologies

batpk uses cookies and similar tracking technologies to maintain login sessions, remember your preferences, measure platform performance, and deliver a personalised experience. The types of cookies used on batpk.net include:

• Strictly necessary cookies: Required for basic platform functionality, including maintaining your logged-in session. These cannot be disabled;
• Performance cookies: Used to collect aggregated, anonymised data about how players use the batpk platform, enabling us to improve performance;
• Preference cookies: Used to remember your language and display preferences across sessions.

You can manage or delete cookies through your browser settings. Note that disabling strictly necessary cookies may affect your ability to use the batpk platform.

9. Your Rights

Subject to applicable laws, you have the following rights regarding your personal data held by batpk:

• Right of access: You may request a copy of the personal data batpk holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data, subject to legal retention obligations;
• Right to restriction: You may request that batpk restrict the processing of your data in certain circumstances;
• Right to object: You may object to processing based on legitimate interests, including direct marketing;
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact batpk at [email protected]. batpk will respond to all valid requests within 30 days.

10. Security

batpk implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel on a need-to-know basis, and regular security assessments of the batpk platform.

While batpk takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your batpk account credentials. If you suspect a security breach affecting your account, please contact [email protected] immediately.

11. Children's Privacy

batpk is strictly for adults aged 18 and over. batpk does not knowingly collect personal data from individuals under 18. If batpk becomes aware that a player under the age of 18 has registered an account, the account will be immediately closed, all associated data will be deleted, and any funds deposited will be returned to the originating payment method. If you believe a minor has registered on batpk, please contact [email protected] without delay.

12. Changes to This Policy

batpk may update this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or platform features. The revised Policy will be published on batpk.net with an updated effective date. Continued use of the batpk platform after publication of a revised Policy constitutes acceptance of the changes. For material changes, batpk will endeavour to notify registered players via email or an in-platform notification.

13. Contact

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact the batpk data team. Email: [email protected]. Our support team is available 24 hours a day, 7 days a week, in English, for Pakistani players.